Today Thursday: 9:00 AM – 5:00 PM
10395 NW Glencoe Rd #500, North Plains, OR 97133

Our Staff

Rachel Sours, HAS

Rachel Sours, HAS

Hearing Aid Specialist

Rachel Sours started her journey with Willoughby Hearing in 2006. She has worked in many roles serving patients and her fellow colleagues. She is passionate about getting to be that friendly voice on the phone and the warm face when patients come in. Rachel loves the Pacific Northwest and the art it provides. She loves getting to serve and to pay it forward. Rachel comes at everything giving it her all, as well as a very thoughtful approach. A positive, and most importantly, effective patient journey are paramount to what she strives for in the care her clinic provides.

Shelleen McAllister

Shelleen McAllister

Patient Services Coordinator

I am thrilled to be entering the workforce after 19 years and to be a part of the All American Hearing team. I started my career in retail and during that time acquired my degree in Accounting. I have been married for over 25 years. At the time that my husband was finishing graduate school, we decided to start a family. We have three beautiful children. I love nurturing my family and the responsibilities of being a homeowner. I have spent innumerable hours volunteering in our schools and the community. I am not the best conversationalist, but I truly care for people and enjoy listening to what they have to say and their experiences. I have a profound hearing loss and have worn hearing aids for over 12 years. I consider this an asset toward our patients in that I may better understand their experience and assist them on their journey to better hearing.

Customer Reviews

We are so Blessed and happy to find a company that still knows what real care for your customer, and customer service is all about. As a retired professional I know when someone has a heart for doing the right thing, and going the extra mile. Rachael is amazing in...

Barbara J Nordyke, on Google

Since first approaching this clinic, I've had nothing but TERRIFIC results. The staff consistently give me thorough, professional service with a smile. With no prior knowledge of their capabilities, I was happily surprised that they helped me WAY above my expectations. Wholeheartedly recommend them to anyone with hearing problems. I...

Joseph Schrader, on Google

Visited twice this far and will be back! Level of care and detail is outstanding.

Ben Cox, on Google

I have always had a good experiences at Willoughby Hearing in North Plains, OR. Thank you

Shirley Brown, on Google

Super place to do business with. Everyone is very friendly there and always willing to help you out any way they can.

Debbie Cantrell, on Google

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