Rachel Sours, HAS
Hearing Aid Specialist
Rachel Sours started her journey with Willoughby Hearing in 2006. She is passionate about patients feeling comfortable and confident over the course of their care, and is committed to the custom process each patient’s hearing loss deserves and needs.
She is a mother to three kids, married to a veteran and musician and has four beagles. She loves the Pacific Northwest and the art it provides so much that she has painted artwork of local landmarks for her own home. She loves getting to serve in and outside of work and applying the principal of paying it forward. Rachel is intimately affected with hearing loss in her family where four of her family members are also patients under her care. Here in North Plains, you are family.
Patient Services Coordinator
I am thrilled to be entering the workforce after 19 years and to be a part of the All American Hearing team. I started my career in retail and during that time acquired my degree in Accounting. I have been married for over 25 years. At the time that my husband was finishing graduate school, we decided to start a family. We have three beautiful children. I love nurturing my family and the responsibilities of being a homeowner. I have spent innumerable hours volunteering in our schools and the community. I am not the best conversationalist, but I truly care for people and enjoy listening to what they have to say and their experiences. I have a profound hearing loss and have worn hearing aids for over 12 years. I consider this an asset toward our patients in that I may better understand their experience and assist them on their journey to better hearing.
This is the place to go for hearing solutions! I was unaware that the wax buildup in my ears was contributing to my hearing problems until Rachel cleaned out my ears. I still need hearing aids but, I am able to hear better than before!!!Linda Pierce, on Google
I want to thank Rachel for jamming me in. Receptionist, Shelleen (sp?) made me feel welcome immediately. I have made an appointment to follow up on the adjustments made to my Starkeys and look forward to getting the fit and adjustments dialed in as much as possible. The hearing aids...JG Bergman, on Google
Rachel was so knowledgeable about hearing AIDS .she was so nice and took her time explaining everything and made me feel welcome thank you for that experience can't wait to get new hearing aids.Kathleen Wright, on Google
They were very thorough and helpful. They really listened to my concerns and treated me with respect. . Overall a great experience.Cindy Cayton, on Google
I was sent to Willoughby in North Plains by my insurance approximately 3 years ago. I have had a great experience with Rachel. She is professional, friendly and always helpful. The location is a bonus but Rachel makes the experience pleasant.Clara Vandehey, on Google