Rachel Sours, HAS
Hearing Aid Specialist
Rachel Sours started her journey with Willoughby Hearing in 2006. She has worked in many roles serving patients and her fellow colleagues. She is passionate about getting to be that friendly voice on the phone and the warm face when patients come in. Rachel loves the Pacific Northwest and the art it provides. She loves getting to serve and to pay it forward. Rachel comes at everything giving it her all, as well as a very thoughtful approach. A positive, and most importantly, effective patient journey are paramount to what she strives for in the care her clinic provides.
Patient Services Coordinator/Audio Tech/Lab Tech
I began working in the hearing industry 4 years ago and have been with Willoughby Hearing for 2 years.
I am a licensed CMA, receiving my Degree in 2013. Patient care and administration is what I love to do. The happiness that comes across someone’s face when they can finally hear and understand words clearly again is why I have chosen this career path. Hearing connects people to their world and it’s a privilege to be part of a team that provides the very best in hearing health care.
I grew up locally in Forest Grove, graduating from Forest Grove High School in 1989. I have lived my adult life in Forest Grove, Banks and currently Hillsboro. When I am not in the office I enjoy spending time with my 4 adult children, as well as my parents and other loved ones. Call me today, I will gladly help you get started on your incredible journey to better hearing health.
We are so Blessed and happy to find a company that still knows what real care for your customer, and customer service is all about. As a retired professional I know when someone has a heart for doing the right thing, and going the extra mile. Rachael is amazing in...Barbara J Nordyke, on Google
Since first approaching this clinic, I've had nothing but TERRIFIC results. The staff consistently give me thorough, professional service with a smile. With no prior knowledge of their capabilities, I was happily surprised that they helped me WAY above my expectations. Wholeheartedly recommend them to anyone with hearing problems. I...Joseph Schrader, on Google
Visited twice this far and will be back! Level of care and detail is outstanding.Ben Cox, on Google
I have always had a good experiences at Willoughby Hearing in North Plains, OR. Thank youShirley Brown, on Google
Super place to do business with. Everyone is very friendly there and always willing to help you out any way they can.Debbie Cantrell, on Google
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