Another fine visit to my hearing aid specialist, Rachel in North Plains. She is very efficient, courteous and reliable, telling me what I need to know. Recently received a flyer in the mail "pushing" for trade-in of hearing aids for a NEW, Better, Faster, state of the art hearing aid. She assured me that what I currently have is adequate for my needs, no need to 'Up-grade'. I appreciate this low-sell marketing advice. The annual maintenance plan is well worth the money, making sure that, at any time, my hearing aid devices can be repaired, tuned-up, and batteries always available. Thanks
Richard & Royce Couple, on Google
I have been a patient at the Willoughby Hearing location in North Plains for a couple of years now and I just want to share about how pleased I am with the care that is shown to me whenever I come in for treatment or just have a question about something even if it's just a phone call. Rachel is so wonderful about explaining everything you could ever want to know about your hearing health. Also the gals in the reception area are so nice and very helpful and very courteous. Thank you, Willoughby, for taking such good care of me and my hearing. I am forever grateful.
Ginger Childs, on Google
Rachel brings exceptional service and professionalism to her practice. It never fails that I leave my appointment with better hearing than when I arrived. I feel confident that my COVID-19 risk is minimal due to her good techniques of cleaning her instruments and premises from her previous patient. I know I am getting the very best in technology and service from her experience and knowledge
Cindy Berry, on Google
Very professional, presented to me as very caring, up front cost. Refreshing. Thank you Gene Teninty
Gene Teninty, on Google
Great place, very good people, proffenal in ever way. With them my hearing has improved 50%.
Stan Harrod, on Google

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