Reviews

Had been looking for a good hearing specialist for some time and heard about Willoughby Hearing. I was immediately was impressed with the initial greeting from the receptionist to Rachel the audiologist. She patiently explained my options, was thorough and friendly. I wouldn’t go to anyone else and I’ve been to a few with popular names. Service was exceptional.

Another fine visit to my hearing aid specialist, Rachel in North Plains. She is very efficient, courteous and reliable, telling me what I need to know. Recently received a flyer in the mail "pushing" for trade-in of hearing aids for a NEW, Better, Faster, state of the art hearing aid. She assured me that what I currently have is adequate for my needs, no need to 'Up-grade'. I appreciate this low-sell marketing advice. The annual maintenance plan is well worth the money, making sure that, at any time, my hearing aid devices can be repaired, tuned-up, and batteries always available. Thanks

Shelleen and Rachel do an AMAZING job. Very thorough and informative visit. Highly recommend!

I have been a patient at the Willoughby Hearing location in North Plains for a couple of years now and I just want to share about how pleased I am with the care that is shown to me whenever I come in for treatment or just have a question about something even if it's just a phone call. Rachel is so wonderful about explaining everything you could ever want to know about your hearing health. Also the gals in the reception area are so nice and very helpful and very courteous. Thank you, Willoughby, for taking such good care of me and my hearing. I am forever grateful.

Very professional, presented to me as very caring, up front cost. Refreshing. Thank you Gene Teninty